Do you only work with service businesses, or do you do ecom too?
I run both programs in equal measure. The /for-home-brands page is the parallel program for DTC home / furniture / decor Shopify brands. Same operator, different vertical playbook. Pick the page that matches your business.
What kinds of service businesses fit best?
Anything where the marketing converts to a call or a form fill, the close happens off-platform, and the average lead is worth at least $1,000 in lifetime value. Law firms (especially personal injury, family, real estate, business law), healthcare (dental, med spa, specialty practices), home services (HVAC, plumbing, roofing, remodel), professional services (accounting, financial advisory, consulting), and B2B services. If your average customer is worth less than $1,000 LTV, the math on paid acquisition rarely works regardless of who runs the account.
Why is "lead quality" the centerpiece instead of just running better ads?
Because Smart Bidding on Google, and Meta's automated bidding, optimize against the conversion signal you give them. If you tell Google 'every form fill is a conversion,' it'll go find you the cheapest form fills. If you tell it a qualified call or a booked appointment is the conversion, it goes and finds more of those. The technical work to make the second possible is the Lead Quality Engine. The agency default is the first.
Do you build the landing pages too, or do I need a separate web team?
I build them as part of the engagement, in your existing stack (or in Astro / Webflow if you want a fresh build). One landing page per campaign or service line. Conversion tracking wired in at launch, not retrofitted. See the /services page for the Websites & Landing Pages details.
How do you handle CRM integration?
Whatever CRM you use, I wire it to receive every lead with its click ID and source attached, usually through WhatConverts. The conversion Google Ads bids on is a qualified call or a booked appointment. Where the CRM records closed work, I reconcile it against those conversions every month so the report shows which campaigns produced customers. If your CRM has no API or webhook, a spreadsheet export works for the reconciliation.
What does an engagement look like week to week?
The first few weeks are diagnostic and rebuild (tracking, call routing, CRM hand-off). After that, every Monday I send a written summary covering spend, leads by volume and quality, booked appointments, top campaigns, and what changed and why. Once a month I run a working session with you to plan the next 30 days, and once a quarter I re-plan against the original 90-day commitments.
What is the Lead Quality Audit (the freebie below)?
A 5 to 7 page written audit: tracking-stack audit, call quality benchmark, form-quality benchmark, top three leakage points in your current ad setup, and a sample call and form scoring rubric tuned to your service lines. Back within 24 hours of read-only access. No call required.