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Everything between the click and the repeat purchase.

More customers for Shopify and ecommerce brands from Google and AI assistants like ChatGPT, and more of them coming back. I run your store, ads and tracking as one system, from first click through repeat purchase. Apparel, beauty, supplements, food and beverage, accessories, home and furniture, and stores that sell other brands. It starts with the measurement, because most stores are scaling spend on numbers that are quietly wrong.

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Who I am and how I work

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I'm Conner Crowe. I help ecommerce and service businesses get more customers from Google, and from AI assistants like ChatGPT. I run the website, the ads and the tracking as one system. Everything between the click and the customer. I started in graphic design, then web design, then in-house marketing, then inside agencies, where I saw the model break. The senior sells the work, and a junior learns on your account. So I went independent. The person on the call does the work. Tracking gets fixed first. You get a written summary every Monday, month to month, and you own everything I build. Ten years, more than $15 million in managed ad spend. A furniture store I built went from $5K in its first month to $56K, five months later. When I'm not working, I'm outdoors. Out there, you never guess when you can measure. I run accounts the same way. Start with a free ads audit. I write it myself, and it's back within 24 hours.

I write the audit myself and send it back within 24 hours of read-only access. No call.

14 brands across ecommerce, custom furniture, law, medicine, home services and lending.

5.0 from 11 Google reviews
  • GJ Styles “This is no noise, just results.”
  • Spokane Pro Movers “Every time, he delivers exactly what we didn’t even know we needed.”
  • The Animation Course “What a great experience with Conner.”
  • Blessings for Barrett “…he has been absolutely fantastic to work with.”
  • Balsamroot Exteriors
  • sdloanexpert.com
  • Auto Air Online “He made it easy for a novice like me to understand what he is trying to accomplish…”

The agency model wasn't built
for numbers you can trust.

Most dashboards report the conversion count the platform hands them. On every ecommerce account I benchmarked, almost none of "All conversions" were purchases, and on 2 of 3 the conversions bidding learns from included cart events. Bidding chases whatever gets counted, so it goes and finds more people who add to cart. The fix is upstream of the ads.

99.4%+
Of "All conversions" that weren't purchases, on all 3 accounts benchmarked
30.1%
Spread between three purchase tags on one account (N = 1)
$15M+
Managed across ecommerce and service ad accounts
10 yrs
On the keys of Shopify and ecom accounts

I run all six services myself.

What an agency splits across four juniors and a project manager, I run as one program. The Tracking Stack ties campaign spend to contribution margin, so I can move budget based on profit.

  • Marketing strategy

    I write the plan for positioning, channel budgets, and what to test next. I set the monthly targets against contribution margin and review them with you.

  • Google Ads program

    Search, Shopping, PMax. Account structure, feed engineering, exclusions, branded-vs-prospecting separation. A decade and $15M+ managed on these keys.

  • Meta Ads program

    Catalog ads, advantage+ where it earns its place, prospecting and retention split. Pixel and CAPI repair. Creative testing tuned to new-customer acquisition.

  • Conversion tracking + ROAS reconciliation

    GA4, GTM (server-side where it earns its keep), the Tracking Stack, contribution-margin reconciliation against the real P&L. Written summary every Monday. The spine of this page.

  • Storefront + feed engineering

    Shopify metafields, Merchant Center health, product-page conversion work, catalog hygiene across Google and Meta. The plumbing the ads run on.

  • Email + lifecycle

    Klaviyo flows that own the second purchase: welcome, abandoned checkout, post-purchase, winback. The retention half of the click-to-customer arc.

Agency vs. in-house
vs. one operator.

Discipline Agency In-house With me
Strategy ownership An account manager filters every decision You write it between fires I write the program. You sign off.
Google Ads management A junior on five other accounts Hire a full-time specialist Run by the same operator on the call.
Meta Ads management A different junior A second specialist Same operator. Same call.
Conversion tracking + measurement A screenshot deck on Fridays Your developer, when free GA4 + server-side GTM + contribution-margin reconciliation, weekly.
Storefront + feed engineering Out of scope until you ask Nobody owns it Built into the engagement.
Email + lifecycle A different vendor, different invoice A part-time hire learning Klaviyo Run inside the program. One operator owns acquisition and retention.
Direct line to a senior Routed through the account manager Yourself, exhausted Yes. Same person every call.

Three ways in, and most start with tracking.

Every account I take on starts with the free audit. I'll tell you which of the three fits and quote a fixed price before any work starts.

One-time projects

A fixed price for one defined job, quoted from the free audit before any work starts.

$2,500 to $20,000
  • → Fixing tracking, typically $2,500: GA4, GTM, server-side where it earns its keep
  • → A catalog imagery batch: ten lifestyle renders plus one Meta ad set, typically $2,500
  • → A Shopify storefront, usually $5,000 to $20,000
  • → A product launch, $8,000
  • → Documentation so the next person can read what I built
Start with a free ads audit

Fractional Marketing Lead

Monthly at the cap: every add-on, with strategy, channels, tracking, reporting and the operating cadence led directly by me. Usually fits accounts spending $30K a month or more on ads.

$8,500 /mo

Month-to-month

  • → Every monthly add-on, capped at $8,500/mo
  • → Email + lifecycle program (Klaviyo)
  • → Storefront + product-page conversion work
  • → Marketing strategy authored quarterly
  • → Direct line, no account manager
  • → Quarterly board-ready strategy doc
Book a Strategy Call

What the work looks like

The exact templates I send clients, filled in for a made-up sample store, in the order an engagement runs. Pick a step, or let it play.

Example audit page, marked as sample data, titled The path forward. Phase one, fix the measurement: remove the duplicate purchase action, take add to cart out of bidding, send discounted order value. Phase two, bid control and query control: add a brand exclusion to Performance Max, split it by margin, stop promoting 27 products with clicks and no sales. (opens a larger view)

Week 1

The plan, in writing

  • Phases ordered by dependency, not by calendar. Nothing in phase two gets judged until the measurement in phase one is real.
  • Written down, so you can push back before a single setting changes.

Example page on the real audit template. The store and every number are made up.

The Tracking Stack.
Six of eight layers.

These layers reconcile each campaign to contribution margin. The full architecture is public in the Tracking Stack. Specific tracking problems are answered in my conversion tracking library.

  1. 01

    One source of truth per platform

    GA4, Google Ads, Meta, and Shopify reconciled so four dashboards stop telling you four different revenue numbers.

  2. 02

    Server-side where it earns its keep

    A server-side GTM container for the events that iOS, ad blockers, and cookie loss quietly drop. Not everywhere. Where the data leak is real.

  3. 03

    Contribution margin, not blended ROAS

    Shipping, returns, discounts, and platform fees netted out per order. The number that tells you whether the next budget increase funds growth or funds a cash crunch.

  4. 04

    Branded vs prospecting separation

    Branded search and remarketing pulled out of the blended number so you can see what new-customer acquisition costs. Most blended ROAS hides this.

  5. 05

    Catalog + feed integrity

    Merchant Center and Meta catalog health so Shopping and catalog ads stop silently suppressing half your inventory.

  6. 06

    Weekly reconciliation, written

    A Monday summary tying ad-platform numbers to Shopify and the P&L. The gap between the dashboard and the bank account, closed.

The compounding effect

Fix the signal and every dollar after it works harder. The algorithm stops chasing the cheap orders that lose money and starts finding the customers worth acquiring. The ROAS number on the dashboard often drops. The contribution margin on your P&L goes up. The two are not the same, and only one of them pays you.

Home, furniture & decor
is my deepest lane.

Catalog-heavy home brands have a problem the rest of ecommerce doesn't: studio photography billed per SKU, weeks per shoot, and Meta catalog ads that underperform on bare-product imagery. So for that vertical I run an in-house lifestyle photoshoot pipeline inside the engagement. One brand: Emma Grace Home, 150+ products rendered in-house, zero studio days. September sales at Emma Grace Home, a Shopify store I launched solo, were $56,182, up from $5,387 in month one. It's the build the rest of my ecommerce work runs on.

What founders ask
before signing on.

Do you only work with home and furniture brands, or all of ecommerce?

I run the full program for any Shopify or DTC ecommerce store: apparel, beauty, supplements, food and beverage, accessories, consumer goods. Home, furniture, and decor is my deepest specialty, where I also run an in-house lifestyle imagery engine. Emma Grace Home, a 150-plus product Shopify furniture store I launched solo, runs on it. That detail lives on the /for-home-brands page. For every other ecommerce category, the trunk is the same: strategy, paid acquisition, conversion tracking, storefront, email and lifecycle, run by one operator.

What kinds of ecommerce brands fit best?

DTC Shopify stores, roughly $1M to $30M in revenue, already spending on Google and Meta, where the founder is tired of stitching together an agency, a freelancer, and a part-time hire and wants one senior operator owning the whole funnel. If you are pre-revenue or sub-$500K, the math on a fractional lead rarely works yet. I'll tell you that in the audit rather than take the engagement.

Why lead with tracking instead of just running better ads?

Because Smart Bidding on Google, and Meta's automated bidding, optimize against the conversion signal you feed them. If that signal is broken, and on the accounts I inherit it routinely is, then better ad management just helps the algorithm find the wrong customers faster. The Tracking Stack fixes the signal first. On Emma Grace Home, a Shopify furniture store I designed, two GA4 installs on one property were filing revenue as Unassigned, and Google Ads was optimizing toward add-to-carts. That fix is written up at /results/unassigned-revenue-dual-ga4-fix. The full reference architecture is public at /frameworks/tracking-stack.

How is this different from the home-brands page?

Same operator, same trunk. The /for-home-brands page is the deep specialty for home, furniture, and decor, and it adds the in-house lifestyle photoshoot pipeline that those catalog-heavy brands need. Emma Grace Home is the example there: every product image rendered in-house, zero product shoots. This page is the broader ecommerce program for every other Shopify category, where the signature engine is measurement, not imagery. If you sell home goods, start there. Otherwise, start here.

Do you work with service businesses too?

Yes. /for-service-brands is the parallel program for law firms, healthcare, home services, and B2B. Different vertical playbook, same single operator. Pick the page that matches your business.

What does it cost?

Every audit is free. One-time projects run $2,500 to $20,000, at a fixed price quoted from the audit before work starts. Monthly runs $2,500 to $8,500 a month, month-to-month: $2,500 for one ad channel and $1,500 for each add-on. At $8,500 it is the Fractional Marketing Lead seat. Ad spend is never marked up. The audit tells me where your store sits in those ranges before I quote anything. No mystery pricing.

Stop scaling spend
on numbers you can't trust.

Send read-only access to the ad account. I write the audit myself, trace the measurement leak, and send it back within 24 hours. No call.